Job Advert: Social Welfare Officer (9 Positions)

  1. Applications are invited from suitably qualified Ugandans to fill the vacant posts that exist in Arua City on 6 months’ Contract, subject to renewal.
  2. Applications should be addressed to:

P. O. BOX 27,

And submitted to the Central Registry – Arua City HQ

  1. The closing date of receiving applications is Wednesday 27th September 2023 at 5.00pm
  2. Applicants must attach in duplicate, a set of certified academic qualifications
  • O Level Certificate
  • A Level Certificates
  • A Degree Transcript and Certificate
  • A Curriculum Vitae with 3 Referees











The Ministry of Gender, Labour and Social Development (MGLSD) conducted an assessment on the staffing, funding and skills gaps of the Social Service Work Force highlighted huge gaps in the workforce bith in numbers and capacity. To tackle this challenge, there is need to address the alarming staffing gaps at the Local Government level.

MGLSD in conjunction with Save the Children would like to demonstrate the positive impact that the placement of qualified Social Workers (Social Welfare Officers) at the Sub County/Division/Town Councils level can have on society. The placement is part of the Government’s strategy to strengthen the Social Service Workforce for a more effective response to violence against children and women. 

The Social Welfare Officers will be recruited and deployed within some Sub Counties, Divisions and Town Councils in five(5) Districts and 1 City (Arua, Kotido, Omoro, Nabilatuk, Amuru, Arua City) where the Child Protection System Strengthening Model is to be modelled to complement Community Development Officers’ core function of social protection. MGLSD will ensure the recruitment and deployment is in compliance with National Stadards. Social Welfare Officers (SWOs) will be stationed at the Sub County/Division/Town Council level.


Reports to: City Community Development Officer

Purpose of the Job

Strengthen the case management and social welfare  services mechanisms between community and Division level.

Duty Station: Arua City

Key Functions

  1. Strengthen the enabling environment, including coordination, planning/budgeting at sub-national levels.
  2. Prevention of violence against children (engaging families, schools, communities).
  3. Response to violence against children through strengthened capacity of service providers and improved working relationship between the key sectors to ensure victim and child-friendly case management.
  4. Strengthen the case management and social welfare services mechanisms between community and Division levels.

Key Duties and Responsibilities

  • Provide Social Welfare Services and Case Management Support to victims of violence, abuse, exploitation and neglect including women and other vulnerable groups.
  1. Strengthen the Case Management and Social Welfare Services mechanisms between community and the Division levels.
  2. Supervise Probation orders and conduct social inquiries for children in conflict and the law and provide support to child victims of violence as delegated and guided by the City Probation and Social Welfare Officer.
  3. Strengthen linkages between the formal sub county based protection mechanisms with the Community-Based Protection structures, including Local Council Courts.
  4. Provide training, mentorship, coaching and supervision of the Parish Chiefs to supervise para-professionals in identification, prevention, reporting and response of violence against children and women at the Division, Ward and Cell levels including in the refugee settlements where appropriate
  5. Receive and manage referred cases as prescribed in relevant legislations such as Children Act Amendment 2016 and the Domestic Violence Act and other cases relate to women and children including home visits where applicable
  6. Conduct social inquiries for children and women in contact with the law and provide support to victim of violence as delegated in collaboration with the Probation and Senior Probation and Social Welfare Officer
  7. Strengthen evidence based planning and budgeting through date collection and analysis on GBV/VAC for preventions and response.
  8. Prepare the victim impact statement , assessment reports and community assessment reports
  9. Supervise care orders made by the Family and Children’s Court
  10. Strengthen linkages between the formal sub County based protection mechanisms with the community based protection structures, including para-social workers, VHTs and Local Council Courts in collaboration with the Principal Town Agents
  11. In disaster affected Districts, strengthen linkages between emergency response at sub county level and government services, ensuring child protection services are provided to all children including refugees
  12. Strengthen coordination and cooperation and collaboration in service delivery between the Social Welfare, Education, health and Justice Sectors in response to VAC and GBV.
  13. In refuge hosting districts, strengthen linkages between settlement level child protection actors and Government services.
  14. Perform any other duties as may be assigned from time to time.

Qualifications, Skills and Experience

The Social Welfare Officer should hold a Bachelor’s Degree in Social Work and Social Administration (SWASA) or Social Work and Community Development from a recognized University/Institution


  • Planning skills
  • Counseling and guidance
  • Policy Management
  • Public relations and customer care
  • Ethics and Integrity
  • Problem solving and decision making
  • Child Protection case Management
  • Project planning
  • Running effective meetings
  • Records and information sharing
  • Communication
  • Networking skills

Age: Between 24 – 35 years

Applicant: The Applicants must demonstrate ability to speak the local language and dialect spoken in the community of the district of choice

How to Apply


All applications should be submitted to the Town Clerk Arua City (Central Registry) by Wednesday 27th September 2023 at 5.00pm.

Academic Papers

Applicants must attach in duplicate, a set of certified academic qualifications

  • O Level Certificate
  • A Level Certificates
  • A Degree Transcript and Certificate
  • A Curriculum Vitae with 3 Referees